Job Details

Sales Leader (HCM & WFM Services) - Remote (USA)

We help organizations navigate the complexity of HCM and WFM transformation with precision, creativity, and a partnership-first mindset. Our team brings deep expertise, a service-led culture, and a commitment to delivering outcomes that actually move the needle. We're growing fast-and we're looking for someone who wants to help shape the next chapter.

This role sits at the center of Improv's growth engine. We're seeking a strategic, consultative Sales Leader with a strong command of HCM & WFM services, the ability to orchestrate complex sales cycles, and the presence to influence senior executives.

Success here means building powerful relationships with clients, vendors, partners, and our internal delivery leaders. You'll uncover new opportunities, craft tailored solutions and proposals, and serve as the connector between client needs and our world-class delivery teams.

If you love high-growth environments, thrive on building long-term partnerships, and want to contribute to a mission-driven services firm, this is your seat at the table.

What You Will Do:

• Design and execute strategic sales plans that hit revenue goals and support Improv's growth trajectory.
• Proactively source and pursue new business through outreach, relationship-building, and market engagement.
• Build and nurture relationships with executive decision-makers, influencers, and industry stakeholders.
• Partner closely with technical and delivery leaders to scope solutions, frame accurate project estimates, and craft compelling proposals and SOWs.
• Collaborate across marketing, operations, and service delivery to ensure a seamless client experience from first conversation through project execution.
• Engage channel partners (vendors, VARs, service providers) to expand reach, co-sell, and develop joint offerings.
• Stay ahead of market trends, emerging technologies, and competitive shifts to identify new opportunities for Improv.
• Continually refine sales processes, tools, and methodologies to increase efficiency, predictability, and win rates.
• Work with the services organization to identify offering gaps and build new service concepts and go-to-market strategies.
• Represent Improv at industry events, conferences, and networking forums to elevate brand presence and generate pipeline

Your Knowledge, Skills, and Abilities:

• 57+ years selling strategic HCM/WFM services (advisory, implementation, integration, optimization, or managed services)
• A proven record of exceeding quota through disciplined, strategic selling in the HCM/WFM ecosystem
• Deep understanding of HCM and WFM trends, platforms, and service models
• Mastery of consultative selling-translating client challenges into tailored, high-value service solutions
• Ability to build trust quickly and maintain strong, long-term relationships with clients, partners, and internal teams
• Experience co-selling and collaborating with channel partners (VARs, MSSPs, technology vendors) to develop integrated go-to-market strategies
• Strategic mindset with a strong client-value orientation
• Ability to perform in a fast-moving, high-growth environment with shifting priorities
• Competence with CRM systems and sales enablement tools
• Exceptional attention to detail, analytical thinking, and problem-solving skills
• Applicants must have authorization to work in the United States without current or future visa sponsorship.

Why Join The Improv Team?

We are committed to creating an inclusive environment for our team. If you have a special need that requires accommodation, please let your recruiter know.

We Currently Offer The Following Benefits:

• Access to medical, dental, and vision insurance through Cigna, with the majority of the employee cost covered by the employer
• Employer funding to HSA accounts and FSA access
• Access to a 401(k) through Vanguard with a guaranteed employer contribution
• Flexible vacation policy that allows you to manage your schedule and rest and recharge when you need to
• 11 holidays with flexibility based on what is important for you and those you love
• Family-friendly benefits, including Maternity leave, weeks off for non-birthing parent leave, employer-paid short-term and long-term disability, employer-paid life insurance, and access to additional life insurance, hospital coverage, accidental coverage, discounted mental health support, and more
• Support for individual development through certifications, continued learning, conferences, and more

We value a diverse workforce and a culture of inclusivity and belonging. All employment decisions shall be made without regard to age, race, creed, color, religion, gender, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status, or any other basis as protected by federal, state, or local law. Improv is an Equal Opportunity Employer.