Ochsner Health - - Responsibilities: Provide excellent customer service to all patients, guests, and family members; Create, activate, and complete the patient scheduling, clinic registration, or hospital admission process; Efficiently and accurately gathers and inputs patient/guarantor demographic and financial information; explains insurance benefits and collects co-pays, deductibles and self-pay portions due; Balances Cash drawer daily, prepares deposit slips and follow closing cash drawer process at the end of each shift; Adapt behavior to the specific patient population, including but not limited to: respect for privacy, method of introduction to the patient, adapting explanation of services or procedures to be performed, requesting permissions and communication style