Job Details

Overview

TekSystems is currently hiring for a Remote Medical Customer Service Billing Representative. This position MUST be near Maryland area or somewhere close to receive equipment.

Requirements

• 2-3 years or more of experience with medical call center handling medical billing questions, EOB knowledge, Claims or Medical Billing experience with high volume experience, or related experience.
• EPIC experience is a plus but not required.

Responsibilities

• Respond to customer inquiries regarding patient accounts and assist in resolving issues and concerns.
• Maintain professional and courteous behavior to ensure a positive image and customer satisfaction.
• Assist management with the training of new hires.
• Explain billing issues and EOBs to patients calling in, describe what the insurance company has paid and what is owed, and understand the medical billing process.

Additional Skills & Qualifications

• Associate or Bachelors degree or CPAT certification is a plus.
• Detailed working knowledge of multiple payer application billing and/or collection processes with focus on billing.
• Ability to read and understand an EOB and explain what insurance does.
• Excellent patient customer service experience.
• Fully understand the medical billing process.

Job Type & Location

This is a Contract to Hire position based out of Baltimore, MD.

Pay and Benefits

Pay range: $17.00 - $19.00/hr.

• Eligibility requirements apply to some benefits and may depend on job classification and length of employment.
• Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, benefits may include:
• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan Pre-tax and Roth post-tax contributions
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type: This is a fully remote position.

Application Deadline: This position is anticipated to close on Feb 11, 2026.

About TEKsystems

TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. TEKsystems is an Allegis Group company. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity or any characteristic protected by law.