[Customer Service / Remote] - Anywhere in U.S. / Up to $45K per year - As a Customer Support Specialist at Fabric Health, you will: Provide exceptional customer service to Fabric Health clients by promptly responding to inquiries via phone, email, and chat; Maintain a high level of product knowledge and stay updated on any changes or updates; Utilize a variety of software programs to accurately enter and manage customer data; Troubleshoot and resolve customer issues in a timely and efficient manner; Collaborate with cross-functional teams to escalate and resolve complex customer issues; Follow company policies and procedures to ensure a positive customer experience...Hiring Immediately >>