Job Details

Spherion is hiring multiple Customer Contact Representatives for an expanding utility company in West Monroe, LA.
While call center experience is preferred, it is not required.
Entry-level candidates are encouraged to apply!

These positions are Temp-to-Hire and can become long-term CAREERS for the right individuals!The company offers a
business casual dress code (jeans are allowed), medical, dental, and vision insurance, paid holidays, and more!

Responsibilities:
-Interact directly with customers via telephone, email, or online chat to provide support and information
-Read and interpret procedures and make decisions accordingly
-Ability to communicate in a pleasant and tactful manner and understand the importance of delivering a high level of customer service

Hours:
Call Center is open 7:00 AM - 7:00 PM
Shifts will be 8AM-5PM and 10AM-7PM(You will be required to work both!)

Working hours: 7:00 AM - 7:00 PM

Skills:
-Active listening
-Ability to communicate clearly both written and orally
-Willingness to learn and train in multiple departments
-Detail-oriented and organized
-Proficient on computers

Education:
-High School

Education:
High School

Experience:
1-4 years

Qualifications:
-At least 1-year customer service experience
-Background check and drug screen
-Previous call center experience a plus
-Ability to type quickly without errors
-Must be dependable and able to work daily

Apply today at www.spherion.com/westmonroe or text the words "CUSTOMER CONTACT" to 318-###-####!

Spherion has helped thousands of people just like you meet their CAREER goals! Our experienced staff will listen
carefully to your employment needs and then work diligently to match your skills and qualifications to the right job
and company. Whether you're looking for temporary, temp-to-perm, or direct hire opportunities, no one works
harder for you than Spherion.

Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Spherion, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact ...@spherion.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc.In addition, Spherion offers a comprehensive benefits package, including health, and an incentive and recognition program (all benefits are based on eligibility).

key responsibilities

-Interact directly with customers via telephone, email, or online chat to provide support and information-Read and interpret procedures and make decisions accordingly-Ability to communicate in a pleasant and tactful manner and understand the importance of delivering a high level of customer serviceHours: Call Center is open 7:00 AM - 7:00 PM Shifts will be 8AM-5PM and 10AM-7PM(You will be required to work both!)

experience

1-4 years

skills

-Active listening-Ability to communicate clearly both written and orally-Willingness to learn and train in multiple departments-Detail-oriented and organized-Proficient on computers Education:-High School

qualifications

-At least 1-year customer service experience-Background check and drug screen-Previous call center experience a plus-Ability to type quickly without errors-Must be dependable and able to work daily

education

High School